Mediterranean

Job Description

This individual will be a core member of the DRUGSCAN IT team.  He/she will be responsible for answering all IT-related helpdesk calls and troubleshooting for Level 1 and Level 2 support.  He/she will be responsible for diligently entering all issues into a ticketing system and tracking and prioritizing accordingly.  This individual will be proficient with Desktop and application support, providing excellent customer service to Drugscan’s internal customers.  There may also be some interaction with external customers that may need assistance with the Drugscan software.

Skills/Qualifications

• 2 to 3 Years Experience with Helpdesk support, including Desktops, Blackberries, and Software applications.
• Developing Standards, Training, Multi-tasking, On-Call

Full-time position with competitive salary and full benefits package.  Immediate start date available. Please email resume with salary history and requirements to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .