Mediterranean

DRUGSCAN®’s history of over a quarter of a century of service excellence revolves around one element, “our clients”.  We have been fortunate over the years to recognize that which has been the foundation of our Company’s success: prompt, efficient and hands on service. Your telephone call, your problem, your seeking guidance are the opportunities to the staff of DRUGSCAN® to demonstrate our excellence.

Effective communication and knowledge in any business or industry are the keys to success. Our motto  “Excellence in Science, Service, and Quality” is not meaningless words. Instead these words are the core values that have earned us our outstanding reputation and impressive client roster of industry giants, health care providers and treating professionals.

DRUGSCAN®’s staff, most of whom have over a decade of service experience, are available to respond immediately to client inquiries. Staff members presented with a client inquiry beyond their level of expertise will immediately consult with the necessary technical experts (forensic scientists) and conference the client to assure the answer and provide the technical expertise for the solution.    

DRUGSCAN® does not utilize your typical large automated telephone answering software that redirects your inquiry endless times, forces listening to a menu of unrelated services, and finally deposits your call in a voice mail system mandating a return call. Instead your call is immediately answered by our knowledgeable customer service representatives and directed, if necessary, to the technical expert to provide answers or guidance.

DRUGSCAN®’s science is accurate, generates fast turnaround and our result reporting will exceed your operational expectations.  That is our standard.

DRUGSCAN®’s prompt and courteous service whether by phone or e-mail is routine.

Your successful testing program is our partnered responsibility.

Your ultimate satisfaction is DRUGSCAN®’s future.

Let us show you the way.