From the accessioning, testing and confirmation of samples, to our reporting and follow-up for any issues you encounter, DRUGSCAN works to ensure that the test results you receive are dependably excellent so that you can treat each of your patients with confidence.
- DRUGSCAN is one of the few CAP-accredited and SAMHSA-certified laboratories in the nation.
- Our participation in several key proficiency testing programs ensures that we have the right equipment, accurate and robust testing methods, and properly trained staff.
- We host frequent regulatory inspections.
- Our external proficiency rating is at 99.82 percent.
- An internal, blind proficiency testing program at regular intervals supports test results.
- We hold monthly safety meetings and inspections.
- A daily Voice of the Customer (VOC) meeting attends to any of our customers’ issues.
- A robust Corrective Action/Preventive Action (CAPA) system oversees any test deficits.